Run the staff-procedure exercise in voice mode. Ask one question at a time and help me turn one job into a one-page procedure and ten-line quick card for my seasonal staff.

Here is my 12-line business context. Help me draft the job that falls apart when my most experienced person is away or the season's new hires start.

Here is our procedure and what it gets wrong. Apply my corrections to the full procedure and the ten-line card, and keep every safety step marked for verification.

Stress-test this procedure as a brand-new seasonal hire on their third day, on a busy cruise-ship morning or a 30-below aurora night. List the problems and questions; do not rewrite it yet.